Data Protection & Privacy

Kirikya Privacy Policy — Your Data, Handled with Care

Kirikya takes your privacy seriously. This policy explains exactly what personal data we collect when you use the kirikya platform, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how kirikya handles your data.

Last updated: January 2025

How Kirikya Protects Your Privacy

Six core commitments kirikya makes to every player when it comes to handling personal data. Full details are in the policy sections below.

End-to-End Encryption

All data transmitted between your device and kirikya's servers is encrypted using industry-standard TLS protocols. Your personal details and payment information are never sent or stored in plain text on the kirikya platform.

No Data Selling

Kirikya does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used only to operate the kirikya platform and to comply with legal obligations — nothing else.

You Control Your Data

Kirikya gives you full rights over your personal data. You can request access to what we hold, ask for corrections, or request deletion at any time by contacting the kirikya support team at [email protected].

Minimal Data Collection

Kirikya only collects the personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with regulatory requirements. We do not collect data for the sake of it.

Strict Access Controls

Access to your personal data within kirikya is restricted to staff who genuinely need it to do their job. All kirikya employees with data access are bound by confidentiality obligations and receive regular data protection training.

Breach Notification

In the unlikely event of a data breach that affects your personal information, kirikya will notify you promptly and take immediate steps to contain the breach, investigate its cause, and prevent recurrence.

What Rights You Have Over Your Data

Kirikya respects your data rights. Here is a clear summary of what you can ask kirikya to do with your personal information at any time.

Right to Access

Request a copy of all personal data kirikya holds about you. We will respond within 30 days of receiving your request.

Right to Rectification

Ask kirikya to correct any inaccurate or incomplete personal data we hold about you. Updates are processed within 7 business days.

Right to Erasure

Request deletion of your personal data where kirikya no longer has a legal basis to retain it. Some data must be kept for regulatory compliance.

Right to Restriction

Ask kirikya to restrict how we process your data while a complaint or correction request is being investigated.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to kirikya processing your data for direct marketing or profiling purposes. We will stop immediately upon receiving your objection.

How to exercise your rights: Contact kirikya's support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 48 hours and aim to fulfil it within 30 days.

Your privacy matters to kirikya. By registering an account or using the kirikya platform, you confirm that you have read and understood this Privacy Policy. If you have any questions, our support team is available 24/7 at [email protected].

01 Who We Are

Kirikya is an online gaming and casino platform operating at kirikya.app. For the purposes of this Privacy Policy, kirikya is the data controller — meaning we are the organisation responsible for deciding how and why your personal data is processed.

This Privacy Policy applies to all users of the kirikya platform, including visitors to the kirikya website, registered players, and anyone who contacts kirikya's support team. It covers all personal data collected through the kirikya website, mobile app, and any associated services.

If you have any questions about how kirikya handles your personal data, or if you wish to exercise any of your data rights, please contact us at [email protected]. We are committed to responding to all privacy-related enquiries promptly and transparently.

02 Data We Collect

Kirikya collects only the personal data that is necessary to operate the platform safely, legally, and effectively. The categories of data we collect include:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, security alerts
Financial Data Payment method details, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, service improvement
Usage Data Games played, bet history, session duration, login times Responsible gaming monitoring, personalisation, compliance
Communications Data Support chat logs, emails sent to kirikya Customer service, dispute resolution, quality assurance

Kirikya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Collect Your Data

Kirikya collects personal data through the following channels:

  • Direct interactions: When you register an account on kirikya, make a deposit or withdrawal, contact our support team, or respond to a promotion, you provide data directly to us.
  • Automated technologies: When you use the kirikya platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 8 for more details on cookies.
  • Third-party sources: Kirikya may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity and protect the security of your account.

Kirikya will always be transparent about what data we collect and why. If we ever need to collect data for a new purpose not described in this policy, we will update this policy and notify you before doing so.

04 Why We Use Your Data

Kirikya uses your personal data for the following specific purposes:

  • Account management: To create and maintain your kirikya account, verify your identity, and keep your account secure.
  • Payment processing: To process deposits and withdrawals through your chosen payment method, and to maintain accurate financial records.
  • Legal and regulatory compliance: To meet kirikya's obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and responsible gaming rules.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorised access to the kirikya platform.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of kirikya's support services.
  • Responsible gaming: To monitor your gaming activity and identify signs of problem gambling, and to enforce any self-exclusion or deposit limits you have set.
  • Platform improvement: To analyse how players use kirikya and to improve the platform's features, performance, and user experience.
  • Marketing communications: To send you information about kirikya promotions and offers, where you have given your consent to receive such communications. You can opt out at any time.

Marketing opt-out: If you no longer wish to receive promotional emails from kirikya, simply click the unsubscribe link in any marketing email, or contact [email protected]. We will process your opt-out within 5 business days.

05 Legal Basis for Processing

Kirikya processes your personal data on the following legal bases:

  • Contract performance: Processing that is necessary to provide you with the kirikya service you have signed up for, including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where kirikya's legitimate interests are not overridden by your rights and interests.
  • Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Kirikya will always be able to identify the legal basis for any processing activity if you ask. Contact [email protected] for more information.

06 Data Sharing

Kirikya does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: Kirikya shares financial data with payment service providers such as bKash, Nagad, and Rocket solely to process your transactions. These providers are contractually bound to handle your data securely and only for the purpose of processing payments.
  • Identity verification providers: To comply with KYC requirements, kirikya may share identity data with third-party verification services. These providers are bound by strict data processing agreements.
  • Fraud prevention services: Kirikya may share technical and usage data with fraud detection providers to protect the platform and its players.
  • Regulatory and law enforcement authorities: Kirikya will disclose personal data to relevant authorities where required by law, including in response to court orders, regulatory investigations, or AML reporting obligations.
  • Business transfers: In the event of a merger, acquisition, or sale of kirikya's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

All third parties with whom kirikya shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

07 Data Retention

Kirikya retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your kirikya account and for a minimum of 5 years after account closure, as required by AML regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
  • Support communications: Retained for 3 years from the date of the last interaction, for dispute resolution and quality assurance purposes.
  • Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
  • Technical and usage data: Retained for up to 2 years for fraud prevention and platform improvement purposes.

When personal data is no longer required, kirikya will securely delete or anonymise it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for statistical and analytical purposes.

08 Cookies & Tracking Technologies

Kirikya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. The types of cookies kirikya uses include:

  • Essential cookies: Required for the kirikya platform to function. These cannot be disabled as they are necessary for core features such as login sessions and security.
  • Functional cookies: Used to remember your preferences, such as language settings and display options, to improve your experience on kirikya.
  • Analytics cookies: Used to collect anonymised data about how players navigate and use the kirikya platform. This helps us identify areas for improvement.
  • Marketing cookies: Used to deliver relevant promotional content about kirikya. These are only set with your consent and can be disabled at any time.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the kirikya platform.

Cookie consent: When you first visit kirikya, you will be presented with a cookie consent banner. You can choose to accept all cookies, accept essential cookies only, or customise your preferences.

09 Security Measures

Kirikya takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:

  • TLS encryption: All data transmitted between your device and kirikya's servers is encrypted using Transport Layer Security (TLS) protocols.
  • Secure data storage: Personal data is stored on secure servers with restricted access. Storage systems are regularly audited and updated.
  • Access controls: Access to personal data within kirikya is limited to staff who need it to perform their role. All access is logged and monitored.
  • Two-factor authentication: Kirikya supports two-factor authentication (2FA) for player accounts to provide an additional layer of security.
  • Regular security testing: Kirikya conducts regular penetration testing and vulnerability assessments to identify and address potential security weaknesses.

While kirikya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your kirikya account and never share your login credentials with anyone.

10 Children's Privacy

The kirikya platform is strictly for adults aged 18 and over. Kirikya does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on kirikya or provided personal data to us, please contact [email protected] immediately.

Upon receiving such a notification, kirikya will promptly investigate, close the account, and delete all associated personal data. Kirikya uses age verification checks during registration to prevent minors from accessing the platform, but we rely on users to provide accurate information during this process.

11 International Data Transfers

Kirikya primarily processes and stores personal data within its operating jurisdiction. In some cases, data may be transferred to or processed by third-party service providers located in other countries — for example, cloud infrastructure providers or identity verification services.

Where such transfers occur, kirikya ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those applied by kirikya.

If you would like more information about the specific safeguards kirikya uses for international data transfers, please contact [email protected].

12 Changes to This Privacy Policy

Kirikya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, kirikya will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available at kirikya.app/privacy-policy. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how kirikya protects your privacy.

Your continued use of the kirikya platform after any changes to this policy take effect constitutes your acceptance of the updated policy. If you do not agree with any changes, please stop using kirikya and contact [email protected] to close your account.

13 Contact & Complaints

If you have any questions, concerns, or complaints about how kirikya handles your personal data, please get in touch with our team:

  • Email: [email protected] — please use the subject line "Privacy Enquiry" for data-related questions.
  • Live Chat: Available 24/7 directly from any page on the kirikya platform.
  • FAQ: Visit the kirikya FAQ page for answers to common privacy questions.

Kirikya is committed to resolving all privacy-related concerns promptly and fairly. We will acknowledge your enquiry within 48 hours and aim to provide a full response within 14 business days.

If you are not satisfied with kirikya's response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. Kirikya will cooperate fully with any such investigation.

Your Privacy is Protected — Start Playing on Kirikya

Kirikya is built on trust. Now that you know exactly how we handle your data, create your free account and enjoy a safe, fair gaming experience.

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