Player Wellbeing First

Responsible Gaming at Kirikya — Play Smart, Stay in Control

Kirikya believes that gaming should always be fun — never stressful, never harmful. That is why responsible gaming is built into the core of how kirikya operates. From deposit limits to self-exclusion, kirikya gives every player the tools they need to stay in control and enjoy the experience safely.

Free player protection tools
24/7 support available
Instant self-exclusion

How Kirikya Supports Responsible Gaming

Kirik ya puts responsible gaming at the heart of everything it does. Here are the six pillars of kirikya's player protection commitment.

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your kirikya account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you real, meaningful control over your spending.

Session Time Limits

Kirikya lets you set a maximum session duration so the platform will remind you — or automatically log you out — when your chosen time is up. It is a simple way to keep gaming sessions from running longer than you intended.

Cool-Off Periods

Need a short break? Kirikya's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period your account is suspended and you will not receive any promotional communications from kirikya.

Self-Exclusion

If you feel you need a longer break, kirikya's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. Self-exclusion is processed immediately and kirikya will not contact you with any marketing during this period.

Loss Limits

Kirikya allows you to set a maximum loss amount per day, week, or month. Once your loss limit is reached, kirikya will automatically prevent further play until the limit period resets — protecting your bankroll without any extra effort on your part.

Reality Checks

Kirikya's reality check feature sends you a pop-up notification at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and how much you have wagered. A small reminder that makes a big difference.

How to Set Up Your Responsible Gaming Tools on Kirikya

Setting up responsible gaming tools on kirikya takes less than two minutes. You do not need to contact support — everything is available directly inside your account. Here is how to get started.

Already a member? Log in to your kirikya account now and navigate to Account Settings > Responsible Gaming to access all tools instantly.

Go to My Account
1
Log in to Your Kirikya Account

Visit kirikya.app and log in using your registered email address and password. If you do not have an account yet, registration takes under a minute.

2
Open Account Settings

Click on your profile icon in the top right corner of the kirikya platform and select "Account Settings" from the dropdown menu.

3
Navigate to Responsible Gaming

Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, session limits, loss limits, cool-off, and self-exclusion — are listed here.

4
Choose and Activate Your Preferred Tools

Select the tools you want to use, enter your preferred limits or durations, and confirm. Restrictions take effect immediately. Increases to limits require a 24-hour cooling period before they apply.

5
Contact Support Any Time

If you need help setting up any responsible gaming tool, or if you want to request self-exclusion urgently, kirikya's support team is available 24/7 at [email protected].

Is Your Gaming Still Fun?

Responsible gaming starts with honest self-reflection. Kirikya encourages every player to regularly ask themselves these questions. If you answer "yes" to two or more, it may be time to use one of kirikya's responsible gaming tools or speak to a support professional.

Remember: Answering yes to any of these questions does not mean you have a problem — it just means it is worth taking a closer look. Kirikya is here to help, not to judge.

Read Our FAQ

Quick Self-Check

Do you spend more money on gaming than you originally planned or can comfortably afford?

Do you find yourself chasing losses — betting more to try to win back money you have already lost?

Has gaming started to affect your relationships, work, or daily responsibilities?

Do you feel anxious, irritable, or restless when you are not able to play?

Have you borrowed money or sold belongings to fund your gaming activity?

Do you hide your gaming activity from family members or close friends?

Have you tried to cut back on gaming but found it difficult or impossible to do so?

If you answered yes to two or more: Please consider using kirikya's self-exclusion or cool-off tools, or contact our support team at [email protected] for confidential guidance.

Kirikya's Full Suite of Player Protection Tools

Every tool is free, available instantly, and designed to put you — not the platform — in charge of your gaming experience.

01
Instant
Deposit Limit

Cap how much you can deposit into your kirikya account per day, week, or month. Reductions apply immediately; increases require a 24-hour wait.

02
Flexible
Loss Limit

Set a maximum amount you are comfortable losing in a given period. Kirikya will stop your play automatically once the limit is reached.

03
Timed
Session Limit

Choose how long each gaming session on kirikya can last. When the timer runs out, you will receive a notification or be automatically logged out.

04
Permanent Option
Self-Exclusion

Close your kirikya account for 6 months, 1 year, 5 years, or permanently. Takes effect immediately and cannot be reversed during the exclusion period.

Kirikya's responsible gaming commitment: Gaming on kirikya is meant to be entertainment. If it ever stops feeling that way, kirikya's tools and support team are here to help you get back in control — quickly, confidentially, and without judgement.

01 Our Commitment to Responsible Gaming

Kirikya is committed to providing a safe, fair, and enjoyable gaming environment for all players. Responsible gaming is not an afterthought at kirikya — it is a core part of how the platform is designed and operated. Kirikya believes that every player deserves access to tools and information that help them make informed decisions about their gaming activity.

This Responsible Gaming policy sets out kirikya's approach to player protection, the tools available to players, and the standards kirikya holds itself to when it comes to promoting safe gaming. Kirikya reviews and updates this policy regularly to ensure it reflects best practices in player protection.

Kirikya's responsible gaming programme covers all aspects of the platform — from how games are designed and marketed, to how kirikya's support team is trained to identify and assist players who may be experiencing difficulties. Every decision kirikya makes is evaluated against its impact on player wellbeing.

02 Who This Policy Applies To

This Responsible Gaming policy applies to all registered players on the kirikya platform, regardless of how they access kirikya — whether through the website at kirikya.app or through the kirikya mobile app. It also applies to anyone who contacts kirikya's support team with a responsible gaming concern.

Kirikya's responsible gaming tools are available to all registered players at no cost. There is no requirement to justify your use of any responsible gaming tool — kirikya encourages all players to use them proactively, not just when a problem has already developed.

03 Age Verification

Kirikya operates a strict 18+ policy. No person under the age of 18 is permitted to register an account or play on the kirikya platform. Kirikya uses robust age verification checks during the registration process to prevent underage access.

All players are required to provide valid proof of age and identity as part of kirikya's Know Your Customer (KYC) process. Kirikya reserves the right to suspend any account where age verification has not been completed, or where there is reason to believe the account holder may be under 18.

If you are a parent or guardian and believe a minor has accessed the kirikya platform, please contact [email protected] immediately. Kirikya will investigate and take appropriate action, including closing the account and refunding any deposits made by the minor.

Parental controls: Kirikya recommends that parents and guardians use parental control software to prevent minors from accessing online gaming platforms. Please ensure that your kirikya login credentials are kept private and not accessible to children.

04 Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or income level. Kirikya wants every player to be able to recognise the early warning signs so they can take action before a problem becomes serious. Common signs that gaming may have become a problem include:

  • Spending more time or money on gaming than you intended or can afford.
  • Chasing losses — continuing to play in an attempt to win back money you have lost.
  • Neglecting work, family, or social responsibilities because of gaming.
  • Feeling anxious, irritable, or depressed when not playing.
  • Borrowing money or selling possessions to fund gaming activity.
  • Lying to friends or family about how much time or money you spend on gaming.
  • Using gaming as a way to escape from stress, anxiety, or other personal problems.

If any of these signs sound familiar, kirikya encourages you to use the responsible gaming tools available in your account, or to reach out to kirikya's support team for confidential guidance. You can also find additional support resources in Section 9 of this policy.

05 Player Protection Tools

Kirikya provides a comprehensive suite of responsible gaming tools that are available to all registered players free of charge. These tools are designed to give players meaningful control over their gaming activity:

  • Deposit limits: Set a maximum deposit amount per day, week, or month. Reductions take effect immediately; increases require a 24-hour cooling period.
  • Loss limits: Cap the maximum amount you can lose in a given period. Kirikya will automatically stop your play when the limit is reached.
  • Session time limits: Set a maximum duration for each gaming session. Kirikya will notify you or log you out when your time is up.
  • Reality checks: Receive regular pop-up notifications showing your session duration and total wagers, helping you stay aware of your activity.
  • Cool-off periods: Temporarily suspend your kirikya account for 24 hours, 7 days, or 30 days. No marketing communications will be sent during this period.
  • Self-exclusion: Close your kirikya account for a minimum of 6 months or permanently. See Section 6 for full details.

All tools can be activated instantly from the Responsible Gaming section of your kirikya account settings. If you need assistance, kirikya's support team is available 24/7 at [email protected].

06 Self-Exclusion Policy

Kirikya's self-exclusion tool is available to any player who feels they need a significant break from gaming. Self-exclusion is a serious step and kirikya treats it as such. Here is how kirikya's self-exclusion process works:

  • Duration options: Players can self-exclude for 6 months, 1 year, 5 years, or permanently.
  • Immediate effect: Self-exclusion takes effect as soon as it is requested. Your account will be suspended immediately and you will not be able to log in or place bets during the exclusion period.
  • No marketing: Kirikya will immediately remove you from all marketing lists. You will not receive any promotional emails, SMS messages, or push notifications during your self-exclusion period.
  • Funds: Any balance remaining in your kirikya account at the time of self-exclusion will be returned to you via your original payment method.
  • Reversal: Self-exclusion cannot be reversed during the chosen exclusion period. After the period ends, you may request reactivation, but kirikya will apply a mandatory 7-day reflection period before reinstating your account.

To request self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact kirikya's support team at [email protected] with the subject line "Self-Exclusion Request". Kirikya will process your request within 24 hours, and in most cases immediately.

07 Staff Training

Kirikya's customer support team receives regular training in responsible gaming awareness and player protection. All kirikya support staff are trained to recognise the signs of problem gambling and to respond with empathy, professionalism, and practical guidance.

Kirikya's responsible gaming training programme covers how to identify at-risk players based on their gaming patterns, how to approach sensitive conversations about problem gambling, and how to guide players towards the appropriate tools and support resources. Kirikya also conducts regular reviews of player activity to proactively identify accounts that may benefit from responsible gaming interventions.

08 Responsible Marketing Standards

Kirikya is committed to marketing its platform responsibly. All kirikya marketing materials comply with the following standards:

  • Kirikya's marketing never targets minors or vulnerable individuals.
  • Promotional materials never suggest that gaming is a reliable way to make money or solve financial problems.
  • All kirikya promotions clearly state the applicable terms and conditions, including wagering requirements.
  • Kirikya does not send marketing communications to players who have opted out or who are under self-exclusion.
  • Kirikya's advertising always includes responsible gaming messaging and the 18+ age restriction.

If you believe any kirikya marketing material does not meet these standards, please report it to [email protected]. Kirikya takes all such reports seriously and will investigate promptly.

09 Getting Help

If you are concerned about your own gaming or the gaming of someone you care about, kirikya encourages you to reach out for support. Kirikya's support team is available 24/7 and all conversations are treated with complete confidentiality.

You can contact kirikya's responsible gaming team directly at [email protected] with the subject line "Responsible Gaming Support". Our team will respond within 24 hours and can help you activate any of kirikya's player protection tools, discuss your options, or simply listen without judgement.

Remember: asking for help is a sign of strength, not weakness. Kirikya is proud to support every player who takes that step, and we will do everything we can to make the process as easy and supportive as possible.

Kirikya Support: Email [email protected] — subject "Responsible Gaming Support" — or use the 24/7 live chat on any kirikya page. All enquiries are handled confidentially.

Enjoy Kirikya — On Your Terms

Kirikya is built for players who want great entertainment with full control. Set your limits, play your way, and know that kirikya's responsible gaming tools are always there when you need them.

18+ only. Please gamble responsibly. Full terms apply. If gaming stops being fun, use our tools or contact support.